Stellolux Nexar Data Tracking Policy

Data-tracking technologies, like cookies and similar tools, play an essential role in ensuring the smooth operation of our educational platform. These small pieces of information are stored on your device and allow our systems to recognize you during your visits. Without these technologies, many core functions—such as logging in or remembering your preferences—would not be possible.

Some tracking is necessary to provide the fundamental features of our platform. For instance, login authentication relies on session cookies to verify your identity and maintain a secure connection while you navigate the site. Similarly, technologies that remember your language preferences or previously accessed courses ensure a personalized and efficient experience every time you sign in.

Performance tracking helps us understand how users interact with our platform. For example, we may analyze metrics like page load times, navigation patterns, and feature usage to identify areas for improvement. If we notice that users are having trouble accessing a particular course module, we can address these issues promptly to improve functionality.

Functional technologies also enhance how you interact with our educational resources. Imagine starting a course on your laptop and later continuing on your tablet—our system remembers your progress, saving you from having to find your place again. These tools make learning more convenient and enjoyable.

Moreover, we use customization methods to tailor the platform to your needs. For instance, if you often engage with interactive quizzes, we might suggest similar content to help you deepen your understanding. These personalized recommendations create a learning environment that adapts to your interests and goals.

Ultimately, these technologies enable us to deliver an optimized educational experience. Whether it’s faster loading times, smarter content suggestions, or seamless transitions between devices, our goal is to make online learning as effective and enjoyable as possible.

As a user, you have the right to control how your data is tracked and used. Stellolux Nexar complies with international frameworks, such as the GDPR and CCPA, to ensure these rights are upheld. You can choose to accept, reject, or customize tracking technologies based on your preferences.

Most browsers allow you to manage cookies through their settings. For instance, in Google Chrome, you can navigate to "Settings" > "Privacy and Security" > "Cookies and other site data" to adjust your preferences. In Safari, go to "Preferences" > "Privacy" to block or allow cookies as needed. Each browser offers similar tools, and detailed instructions can usually be found in their help sections.

We also provide a preference center within our platform where you can manage first-party tracking. This tool allows you to enable or disable specific categories of tracking, such as performance analytics or personalized content recommendations, without affecting necessary functions.

However, rejecting certain types of tracking may limit the platform's functionality. For example, if you disable performance tracking, we may be less able to diagnose technical issues, leading to slower response times for fixes. Similarly, turning off functional tracking could mean losing the ability to save your progress in courses or access personalized suggestions.

For those concerned about privacy but still wanting to maintain essential functions, alternative measures such as browser extensions or privacy-focused settings are available. These tools can block third-party trackers while keeping first-party features enabled for a balanced approach.

When managing your preferences, consider the trade-offs between privacy and functionality. While you can opt for maximum privacy, doing so might affect your ability to fully benefit from the platform’s educational tools. By making informed decisions, you can strike a balance that aligns with your personal values and learning goals.

Stellolux Nexar follows strict retention schedules to ensure data is only kept as long as necessary. For example, session data is typically deleted after 30 days, while user account information may be retained for up to a year after account deactivation to comply with legal obligations. After these periods, data is securely deleted using industry-standard protocols.

To protect your information, we implement robust security measures, including encryption, firewalls, and regular audits. Organizational safeguards, such as employee training and access controls, further ensure that data is handled responsibly and securely.

We may integrate data from other sources to improve your educational experience. For example, if you connect your account to a third-party learning tool, we might use that data to enhance course recommendations. All such integrations are conducted in compliance with relevant privacy laws and with your consent.

Our platform adheres to regulatory frameworks like FERPA for educational services. These regulations guide how we handle student data, ensuring confidentiality and proper use. We also stay informed about changes in regulations to maintain alignment with best practices.

For international users, we take additional steps to comply with region-specific laws, such as the GDPR in Europe or PIPEDA in Canada. Data from these regions is often processed within localized servers and handled according to applicable regulations to ensure compliance and user trust.

We review this policy regularly to ensure it reflects our practices and any changes in legal requirements. Typically, reviews occur annually or when significant updates to our platform or regulations arise. Any changes will be documented promptly.

When updates are made, we notify users through multiple channels, such as email, in-app notifications, or banners on our website. Notices are provided in advance of changes taking effect, allowing you ample time to review and adjust your preferences if needed.

We maintain a version history of this policy so you can track changes over time. Instructions for accessing previous versions, if available, are provided in our platform’s help section for your convenience.

In cases of material changes—such as introducing new tracking technologies—we may request your re-consent. For example, if we begin using a new tool that collects additional data types, you will be informed and asked to review and approve the updated policy before continuing to use the platform.